Would you love to use your administrative and support skills to help grow an innovative, woman owned insurance agency?

Become the the Account Support Specialist for The Shandro Group.

  • Does resolving concerns for customers make your heart sing?
  • Do you love to track customer and policy details?
  • Would facilitating deadlines for clients within noted timelines make your day?  

Then get out your resume. We need you!

Who are we?

The Shandro Group is a woman owned, progressive, independent, insurance agency who works with the multiple insurance carriers in the area, as well as the state health insurance exchange. With 15 years of experience in group and individual health insurance and ancillary insurance policies, we would love to work with individuals and employers who want the best benefits and services. As well as being a flexible employer, The Shandro Group is committed to listening and understanding what client needs are and supporting that in the best way possible.

In this position, you’ll use your skills to:     

  • Communicate with clients and carriers to solve problems, assemble proposals, submit BORs, requests policies, help with claims,  
  • Set up client accounts and renewals
  • Prepare, teach and generate organizational documents 
  • Fact check with customers by phone
  • Schedule appointments, handle phones
  • Manage social media accounts
  • Plan and promote training and networking events  
  • Work with vendors and order supplies
  • Willing to help anywhere help is needed.

What skills you need:

  • The ability to handle multiple priorities, clients, and tasks
  • Excellent writing and clear verbal communication skills
  • Comfortable working with the Office Suite of programs (Word, Excel, PowerPoint, Outlook)
  • Comfortable with email marketing tools and social media posting.
  • Experience with internet search and research
  • Desire to interface with many people on a daily basis. 


Compensation & Location

This position is full time M-F 8am to 5pm with some occasional weekend or travel required.

Starting rate: $18 plus benefits (Medical/dental/vision.) 

Unless a government mandate requires staying at home, this job will be in our Downtown Boise office.  


If you have people and support skills AND are excited about working as an integral part of a thriving insurance agency then get out your resume and follow our three part application process.

If this sounds like the perfect opportunity for you, then follow these three steps to apply:    

1.    Send your resume to:  ShandroGroupCareers@gmail.com

2.   Click Here to proceed to our Employment Survey.      

3.    At the end of the survey you will see the link to a required short Skills Quiz

You will not be considered until you complete these three application steps.

If this sounds like the perfect opportunity for you, then follow these three steps to apply:    

1.    Send your resume to:  ShandroGroupCareers@gmail.com

2.   Click Here to proceed to our Employment Survey.      

3.    At the end of the survey you will see the link to a required short Skills Quiz

You will not be considered until you complete these three application steps.